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Senior Relationship Officer, Institutional Banking

Commercial Bank of Dubai (CBD)

Dubai, UAE

Ref: HP905-186

Job description / Role

Employment: Full Time

Job Purpose:

• Maintain good relationships with Institutional clients, and assist RMs in keeping successful, optimal business with them.

Principal Accountabilities:

• Process renewals and new credit proposals. Process excess and isolated requests for existing customers in timely and professional manner, with minimal involvement from the RM
• Ensure timely and accurate credit administrations through timely completion of annual reviews and regular monitoring of financials, covenants and other parameters within the review cycle.
• Proficient dealing with customer queries to provide appropriate solutions to enhance the customer satisfaction levels.
• Analyse and evaluate information given by the customer such as project reports, feasibility reports, balance sheets, cash flows etc. to structure the credit lines, balancing the risk and reward.
• Establish good liaison with customers for their day to day banking requirements and professionally manage security documentation requirements.
• Establish effective and professional communication both internal and external to ensure turnaround time within designated parameters and higher client satisfaction levels.
• Conduct customer visits, whenever required for business requirements.
• Monitor development and progress of Institutional deals and ensure quick action in case of any adverse development.
• Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank.
• Monitor the Early Warning Signs of deterioration of accounts and ensure to keep high quality of assets.
• Service and Quality
• Professional quality of credit proposals and internal / external communication, in line with the defined policies and procedures.
• Strong autonomy and ability to work independently of RM.
• Process excess and isolated requests for existing customers within defined TAT.
• Proficient dealing with customer queries to provide appropriate solutions to enhance the customer satisfaction levels.



Education and Experience

• Degree in Accounting, Finance, Economics, or Business Management/Administration
• 4-5 years of experience of Institutional Banking in a capacity of credit analyst / relationship officer with exposure to Institutional Banking in UAE.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.

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Senior Relationship Officer salaries in UAE

Average monthly compensation
AED 9,500

Breakdown available for industries, cities and years of experience