Senior Team Leader

Job description / Role

• To be actively involved in decision making by the Line Manager for team activity, Road Show and sales acquisition planning.
• To ensure time discipline with respect to reporting time, cut-off time for submissions for self and the team are adhered at all times.
• Conduct team discussion to collect feedback on the business activity done on the previous day and scheduled sourcing for the current day.
• To assist the BDM/ASM in achieving sales targets for the team (SO/RO/SRO)
• To ensure all members of the team are compliant with dress code at all times.
• To conduct first cursory check for the application submitted by the team appointed to him.
• To conduct field visit with new joiners as a part of on field training.
• Acts as a first point of contact for his team on queries related to product & policy.
• Promote Simplylife & ADCB products by providing consistent, accurate and transparent information to all customers.
• Proactively participate in banks product campaigns, promotions and projects
• Encourage team to actively participate in focused product campaigns & contest set by the bank at various time.
• Consistently illustrate high levels of customer orientation and professionalism in day to day conduct.
• Ensure that all service levels and agreements are being met consistently without fail.
• Establish and maintain strong professional relationship/connections internally and externally
• Ensure adherence to cut-off times and deadlines
• Perform occasional duties assigned.
• Develop self on existing procedures and guidelines based on Product & Process training delivered.
• Participate in the “In House” training programmes and workshops conducted by BDM/RM/ASM/SM or Sales Head
• Attend HR training courses nominated by line management.
• Attend product training. Presentations and road show events.
• Ensure that bank policies and guidelines are consistently & strictly followed.
• Comply with committed turnaround times and laid down procedures.
• Perform adequate care and diligence in day to day conduct to protest Bank form financial and non financial loss.

Requirements

• 2-3 years in the Credit Card/Personal Loan/Retail banking division of a leading bank or Financial Institutions or other sales related field.
• A minimum of 1 year Team handling Experience.

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.