Shop Supervisor

Job description / Role

Weekend Max Mara represents Max Mara Group’s lifestyle line.The collection covers all categories of garments and accessories with an all-inclusive selection of formal-informality.

Still influenced by its original sportswear DNA it features linens, cottons, cashmere, wools and tweeds, yarn-dyed fabrics, patterns and prints, while fits are constantly updated.The signature detail that sets the line apart and symbolizes the idea of lightness and freedom, is a small butterfly printed or embroidered on the garments. We are looking for someone with experience in luxury retail and preferably regional experience. You will partner with the Shop Manager in managing a team of employees and been very hands on in setting targets and motivating the team to achieve. If you are looking for your next move into a luxury brand within the group this role could be for you!

Requirements

What will you be doing?
Achieve the sales target allocated to the store
Participate with the sales executive team in generating sales through high selling techniques
Build and maintain guest experience standards in order to build strong loyalty
Ensure consistency in customer service delivered and handle all complaints
Enter all received goods in the inventory and ensure proper record of all stock movements
Order and replenish all goods to avoid any out of stock situation
Prepare for the inventory
Maintain high standards of Visual Merchandising, housekeeping guidelines
Conduct daily walkthroughs to check presentation standards
Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
Define areas of responsibility for each sales team member
Manage, engage and guide the team.

What are we looking for?
Experience in Luxury Retail, ideally from a Fashion Background
Previous success record in managing day-to-day operations in a Shop
Punctuality, precision and adaptability
Excellent spoken and written English. Russian or Arabic is also a must to be considered for this role.
Business acumen and commercial awareness regarding the UAE Retail Market.


We can offer you:
Chance to embrace a challenging job
Excellent career development opportunities
Opportunity to work with the world’s most successful luxury brands
Discount at all participating Chalhoub partner brands

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.