Posted
Ref: HP324-893
Job description / Role
Job Purpose
To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty
Essential Roles and Responsibilities
Functional Roles and Responsibilities
- Meet and exceed sales targets set by the Line Manager.
- Identify and fulfill our customers' needs and thus provide quality advice and exceptional service.
- Grooming and conduct should reflect the brand image of luxury and prestige, in adherence with the company's policy.
- As per the standards set out in the Beauty Room training and manual ; provide beauty treatments to customers, maintain the beauty room standards and ensure it is ready for use at all times
- Merchandise products as per guidelines, ensuring accurate stock rotation.
- Maintain housekeeping and hygiene standards, including window displays and cleaning of shelves.
- Check stock levels daily and recommend orders to the Line Manager to replenish and maintain optimum stock levels.
- Ensure all applicable administration is completed accurately and on time, including customer database cards.
- Comply with all company policies and procedures.
- Seek opportunities to increase sales, for example, link selling.
Requirements
Job Requirements
Education/Certification and Continued Education
- High School Level
Years of Experience
- 1 to 2 years retail sales or customer service experience preferable in skin care
About the Company
Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.
Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.