Social Media Executive

Job description / Role

SOCIAL MEDIA EXECUTIVE - MODERN MEDIA STUDIOS | CHALHOUB GROUP

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

WHO WE ARE | THE CONTENT FACTORY BY CHALHOUB GROUP

The Content Factory by Chalhoub Group is an independent agency and brand studio at the intersection of creativity, insights and data. Established in 2019, we are a global creative partner for brands and a trailblazing force in the world of immersive, white-labeled content and branding solutions based in Dubai, UAE. We have been working hand in hand with brands, agencies, and other production houses in creating intelligent, immersive and memorable digital experiences as trusted consultants and specialists in the areas of creative strategy, design and production.

As we grow, we are becoming more and more customer-obsessed and value customer experience above all else. We are proud of our collaborative work environment and practice unfiltered, professional, straightforward, and authentic communication. We are fast and innovative in our work, and we consistently set the bar high. The wider group team is results driven, solution oriented, and resourceful. Our team sets the bar high to operate with integrity and respect. By empowering each other in the workplace and by empowering the community we serve, we achieve consistent success by guiding members to make informed, personalized purchases.

THE ROLE:

Great ideas and creative thinking are the backbone of our agency! As a Social Content Executive you will be responsible for managing our clients' social media pages, crafting engaging native social content, and driving impactful digital strategies for luxury brands in the Middle East. This role requires a perfect blend of organizational & project management skills, and a creative flair with a deep understanding of the current social media landscape, including social trends and key platforms for global and local luxury brands.

WHAT YOU'LL DO:

- Assist in developing and implementing comprehensive social media strategies to achieve clients' objectives.
- Manage and maintain clients' social media profiles, including but not limited to Instagram, Facebook, Twitter, LinkedIn, and TikTok.
- Monitor social media channels for trends, opportunities, and potential risks, and proactively respond to inquiries and comments.
- Collaborate closely with our creative and strategy teams to ensure consistent messaging and brand alignment across all social media platforms.
- Track, analyze, and report on key social media metrics and KPIs to measure the effectiveness of campaigns and inform future strategies.
- Stay updated on industry trends, emerging technologies, and best practices in social media marketing to drive innovation and continuous improvement.
- Develop and maintain a comprehensive social media content calendar aligned with client goals and industry trends.
- Remain in regular contact with your Client Partner to understand and meet their needs, coordinating with them to gather feedback, revise content as necessary, and ensure timely approval of scheduled posts.
- Responsible for managing all of the social media channels for our agency, in collaboration with the wider team.

Requirements

YOU WILL NEED:

- Bachelor's degree in Marketing, Communications, or related field preferred.
- At least 2 years experience in social media management or digital marketing, preferably within an agency setting.
- Proficiency in managing and optimizing social media platforms such as Instagram, Facebook, Twitter, TikTok, and LinkedIn.
- Strong creative skills with the ability to ideate and produce engaging visual content.
- Experience in creating and editing short-form social video content using tools like Instagram & Tiktok.
- Excellent listening, negotiation and presentation abilities
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, and clients when needed.
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment while maintaining attention to detail and meeting deadlines.
- Familiarity with social media analytics tools (e.g., Sprout Social, Hootsuite, Google Analytics) and ability to interpret data to drive strategic decisions.
- A passion for staying updated on the latest social media trends, algorithm changes, and emerging platforms.
- Fluent in English & Arabic.
- Experience with keynote/ppt & MS Excel.

WHO YOU ARE:

- You are a positive person, you are motivated and passionate about the work you do. You can think in the box and out of the box.
- Someone who is dedicated, driven and reliable

WHAT WE OFFER:

- Fast-paced, high growth work environment
- Unparalleled connections built through Chalhoub Group's network of world-renowned Fashion, Beauty and luxury brands.
- Staff discounts across Chalhoub Group and Joint Venture brands.
- Friendly, fun, and collaborative team-based work environment
- Health insurance, Paid vacation, flex time, holidays

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.