Job description / Role
As Spa Manager you will ensure we provide the highest level of guest experience during our guest's Wellness Journey. Know and apply always the service and quality standards through the procedures manual stipulated by the company. Implement and monitor up-selling strategies to maximize spa operational revenue.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Direct operations of the facility, including short and long range strategic planning so that the spa operates cost effectively and efficiently.
- Ensure the establishment and execution of all departmental goals.
- Manage, train, and motivate all personnel reporting to this position.
- Serve as a link between the hotel and the spa industry.
- Meet with group meeting planners to show spa facility and programs as required.
- Promote and sell customized spa programs to conference groups as required.
- Tour prospective spa Guests.
- Provide and take responsibility for the professional delivery of all information on the telephone and in person to all potential spa Guests.
- Promote all hotel and spa packages and promotions
Your experience and skills include:
- Bachelor's Degree (Business Administration) an asset.
- Minimum of 5 years experience in management position in a spa or related field an asset.
- Experience in the hospitality industry an asset.
- Desire to provide phenomenal Guest experiences
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
Do what you love, care for the world, dare to challenge the status quo!
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.