Job closed
Ref: RP714-16998
Job description / Role
Job Description
- At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm, welcoming service without compromise to all guests.
- Primary focus on sense of guest arrival/departure, hands-on treatment, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out.
- Establish a long term relationship with customers.
- The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.
- Takes control of rebooking guest after treatment.
- Perform treatment most suited to guest utilising a range of techniques.
- Knowledgeable about all aspects of treatments, spa therapy and the facility
- Monitors, maintains and re-stocks assigned room with products, supplies, disposables and work tools.
Requirements
- Certified as Spa Therapist
- With 2-5 years of experience in the same field in hotel industry
- With good English communication skills
- With pleasing personality and a well focused individual
- Able to handle pressure at work and capability to multi-task
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.