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Store and Business Strategy Manager – Jewellery & Watches

Quest Search & Selection

Dubai, UAE

Ref: GP340-1851

Job description / Role

Employment: Full Time

Quest is working with one of the world’s leading luxury retail group seeking for a Store and Business Strategy Manager to join their team in Dubai. We are ideally looking for someone who has strong experience in Boutique management and operations, with strong VIP client management and business development skills.

As a Store and Business Strategy Manager, you will:

- Manage overall boutique operations, finance and budgets
- Lead business development strategies for the store and continuously build client database
- Ensure the achievement of boutique KPIs and financial objectives
- Handle client- related issues and delivering outstanding client journey experience
- Lead and monitor sales associates’ performance
- Ensure that brand message is projected during strategic promotional activities
- Recruit boutique staff, supervise back-office, manage sales staff
- Generate relevant sales / finance reports
- Manage sales staff


- Bachelor’s Degree, with at least 5 years’ experience in Boutique management
- Significant work experience on similar role in the Luxury sector, preferably handling Jewellery / Watches
- A customer service champion, with outstanding communication, presentation, and leadership skills
- Highly creative, ambitious, and success-driven
- Working knowledge in SAP and CRM tools
- Excellent English verbal and written communication skills
- Experience in UAE an advantage

Out client is willing to provide extensive training, competitive salary, and great benefits. If you’re seeking personal development and diverse career opportunities, the apply today with your up-to-date CV.

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.

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