Systems Analyst 4 - Support

Oracle

Dubai, UAE

Posted
Ref: RP556-1959

Job description / Role

Employment: Full Time

As a member of the Support organization, your focus is to deliver technical lead / pre-sales / post-sales support and solutions to Functional Oracle Apps for EBS on-premise, fusion, saas and provides solutions for Oracle database applications and develops designs and solutions for the management of information for various companies and organizations.

Design all functional design documents, prepare functional applications and perform tests on all enhancements, ensure resolution for all business systems and analyze all existing system and develop appropriate systems. Develop system models, diagrams, and programs in coordination with project managers and sponsors. base MEA while serving as an advocate for customer needs.

Requirements

This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.

As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

About the Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.

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System Analyst salaries in UAE

Average monthly compensation
AED 20,000

Breakdown available for industries, cities and years of experience