Job closed
Ref: RP714-18599
Job description / Role
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
- Support the Talent & Culture Manager to ensure the hotel implements its annual T&C Business Plan and Training/Development Strategy
- Provide advice and guidance including coaching and support to Managers, Supervisors and Team Leaders on talent administration, performance management, training and development.
- Handle any team member grievance matters or interpersonal conflict sensitively and professionally, with an understanding and consideration of business risk, taking mitigating actions where required and escalating as needed to the Talent & Culture Manager.
- Lead and facilitate positive change management in relation to workforce culture.
- Ensure the hotel induction process is monitored and updated regularly with changing conditions within the hotel.
- Support Reward & Recognition programs and assist Talent & Culture Manager to drive and communicate these programs.
- Ensure health, safety and welfare of all staff is provided for through implementation of Accor Health and Safety initiatives. Assist in the effective operation of the WHS Committee.
- Co-ordinate all internal events eg: employee briefings, annual Christmas party.
- Assist Talent & Culture Manager, General Manager and the Department Head team with employee relations initiatives, co-ordinate reward and recognition programs and deliver training programs.
- Support the Talent & Culture team in ensuring activities are in line with department budgets and keep accurate records of invoices and monthly expenditure, reporting any discrepancies or concerns to your manager.
Requirements:
Qualifications
- Bachelor of Human Resources or similar qualifications
- A true HR generalist with prior experience as a coordinator or executive
- Demonstrates passion for learning, is curious and finds opportunities to educate about L&D and T&C practices as well as digital techniques to bring new ideas to the hotels.
- Communicates positively with body language, written and verbal communication, demonstrates positive orientation building a strong positive brand.
- An effective communicator that is able to deliver a clear message to a diverse team
- A creative problem solver and has the ability to genuinely connect with others
- Previous experience in hospitality/hotel environment (preferred)
- Strong attention to detail, organisational skills & ability to work in a fast-paced environment
- Ability to operate with honesty, integrity & professionalism at all times
Additional Information
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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