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Technology Lead (CX)

Quest Search & Selection

Dubai, UAE

Ref: GP340-1699

Job description / Role

Employment: Full Time

Quest Search and Selection is working in partnership with one of the most exciting Retailers in the world looking to hire a Technology Lead (CX) to join their team in Dubai. You will join one of the most reputable employers in the world with one of the most exciting product and technology team in the region.

As a Technology Lead (CX), you will:

- Be involved in all stages of product development cycle (design, implementation, testing and support) to deliver optimum customer user experience
- Oversee the integration and enhancement of user experience (UX) across multiple channels and digital offerings
- Collaborate with key internal team members in the planning and execution of digital product roadmaps
- Lead, mentor, and manage the UX/UI Designer team in delivering optimum user experience
- Monitor relevant operational costs and manage allocated financial budgets


- Bachelor’s or Master’s in Computer Science, Marketing, Design or any relevant field
- Must have at least 7 years’ relevant experience in a retail business
- Demonstrated experience in end-to-end digital product design and leading a UX design team
- Proficiency in Balsamiq, Azure, OmniGraffle, Adobe suite or related visual design software
- Extensive experience in an agile environment handling multiple projects
- Strong leadership, problem-solving, and analytical skills
- Senior level written and verbal communication skills
- Fluent in Arabic (an advantage)

This is a huge opportunity for you to work in an energetic, dynamic and progressive environment! If you are interested apply with your updated CV today.

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.

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