Ref: SP086-05

Job description / Role

Employment: Full Time

A real estate company is looking for a Telesales Manager.

We are looking for an experienced telesales manager to head up our growing telesales team. As a Telesales Manager, he will be responsible for setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.
Also, she should have strong networking and negotiation skills. Furthermore,should have good leadership and decision-making skills. His ability to perform under pressure and manage stressful situations will be a plus.

Responsibilities include, but are not limited to:

- Meeting with the management to discuss telesales strategies.
- Training telesales staff.
- Writing sales scripts and customer answer sheets.
- Implementing telesales strategies.
- Managing the telesales team and assisting junior staff.
- Monitoring the performance of the telesales team.
- Setting weekly and monthly telesales targets.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting telesales reports.


- A bachelor’s degree in business administration or a similar role in the sales department
- Fluent in Arabic and English.
- Previous experience working as a tele sales manager.
- Knowledge of the Sharjah Real Estate Market is an advantage
- Strong managerial and sales skills.
- Excellent communication, presentation, and negotiation skills.
- Ability to write and present reports.
- Strong organizational skills.
- Strong leadership skills
- Ability to offer excellent customer service.

Language Fluency: Arabic, English, Urdu
Current Location: UAE only
Gender Preference: Any
Soft Skills and Personality traits: leadership, positive attitude, customer service, coaching, training
Specialist knowledge: Real Estate , Developer company
Nature and length of previous experience: 3 years as a Telesales Manager in developer company, Real Estate

About the Company

Tilal Properties is a joint venture between Sharjah Asset Management and Eskan Real Estate Development LLC to focus on the establishment, development and management of real estate projects in Sharjah. The vision of Tilal Properties is founded in the developmental boom achieved by Sharjah under the directives of His Highness Sheikh Dr Sultan bin Mohamed Al Qasimi, Supreme Council Member and Ruler of Sharjah. Tilal Properties plans to develop a series of high-quality real estate projects in Sharjah.

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Sales Manager salaries in UAE

Average monthly compensation
AED 13,500

Breakdown available for industries, cities and years of experience