Telesales Supervisor

Job description / Role

Objectives: Significantly increase the number of sales by prospecting new potential customers while ensuring that all signed contracts ensure a sufficient Return of Investment for the company.

Reporting to: Director of Marketing & Sales

Main responsibilities:
• Create and maintain leads and target lists for potential new customers over the phone.
• Identify potential target areas.
• Provide continuous reporting on sales achieved.
• Help with various projects assigned to the sales team.
• Work hand-in-hand with Sales Managers to create and maintain a win-win relationship with new and current customers
• Update all internal systems to properly track potential customer and customer contacts.
• Update the CRM with lead information.
• Track changes on leads.
• Input and update information on customer conversations.
• Help with up-selling opportunities when new products are being released.

Requirements

At least 5 years of experience of which minimum 3 years must be in a position assuming similar responsibilities with a leading real estate company.

Skill Sets:
• Strong sales, analytical, organization, communication and people skills required.
• Working knowledge of real estate sales management is preferred.
• Team player.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to adapt quickly to new technologies, products and procedures
• Ability to work and thrive in a multi-tasked and fast-paced environment.
• Professional “get it done” attitude and work ethic.
• Fluent in English and Arabic preferably another European language.

About the Company

RAK Properties is one of the leading property development and tourism infrastructure firms in the UAE.

With proven excellence in a wide range of projects including mixed-use community developments, strategically placed retail shops, health spas and hotels, RAK Properties Public Joint Stock Company (PJSC) plays a central role in shaping the lifestyle of residents of the United Arab Emirates.

Founded in 2005 from the vision of His Highness Sheikh Saud Bin Saqr Al Qasimi, Ruler of Ras Al Khaimah, RAK Properties delivers high-quality and professionally managed projects that provides its customers with the highest level of service, while maximizing the value of their investments.

RAK Properties has sound capital of AED 2 Billion. The Initial Public Offering (IPO) of RAK Properties in early 2005 was over subscribed by almost 57 times. In its mission to lead the development of real estate and tourism infrastructure in Ras Al Khaimah. RAK Properties aims to attract foreign investors of repute to launch state of the art projects, including luxurious hotels, resorts and malls. In doing so, RAK Properties serves as a catalyst for a dynamic property market in both Ras Al Khaimah and the wider United Arab Emirates.