Therapist

Job description / Role

The Spa Therapist as guided by the Assistant Spa Manager will remain the standards of the So Spa etiquette and service in all interactions with guests and staff. Responsible for providing all guests with customized personal attention that meets and exceeds all of their needs. Must be comfortable anticipating a guests needs and discussing any guest concerns and be responsible for addressing any extra details required to go above and beyond the guests expectations.

Requirements

They must follow the established So Spa guidelines for all spa programs and services adhering strictly to the protocols set forth by So Spa. In addition, must also contribute to the development and improvement of procedures and treatments through participation in task force opportunities. Responsible for actively selling additional spa services, return visits as well as retail components that will support and benefit the service provided. Goals will be set for a required percentage of sales.

Maintain current knowledge of all spa services, pricings, offerings, scheduled, specials and other services provided by the spa. Use of proper etiquette and professionalism at all times is expected, Look for every opportunity to suggest new and enhanced guests experiences.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.