Job description / Role
Purpose: To develop and implement a trade marketing action plan; manage the corporate client base; provide advice and guidance to customers and support internal colleagues to maximise potential selling opportunities; achieve financial targets for assigned segment and ensure customer satisfaction levels are maintained
- Develop and implement a trade marketing action plan to target the corporate client base in UAE and manage the corporate client base from a trade finance perspective to achieve agreed financial targets
- Collaborate with Treasury, Structured Trade, Investment Banking and operations to maximise potential selling opportunities and ensure that customer service levels are maintained
- Liaise with clients providing advice on complex trade transactions; new solutions, developments and emerging opportunities; solving/escalating problems/serious issues and cross selling other products to ensure their current and future needs are captured and serviced accordingly
- Provide trade sales skills, knowledge and training to support corporate relationship managers in increasing trade product sales
Policies, Processes, Systems and Procedures
- Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
- Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
About the Company
Founded in 1985, ADCB employs more than 4,000 staff from 62 nationalities, serving over 600,000 retail customers, and approximately 50,000 corporate and SME clients. The bank operates in 48 branches, 4 pay offices, 2 branches in India, 1 branch in Jersey and a representative office in London. By the end of March 2015, the total assets of ADCB amounted to AED 207 billion.
ADCB is a full-service commercial bank that offers a wide range of products and services including retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate, currency derivatives, Islamic products, project finance and property management services.
ADCB is 58.08% owned by Abu Dhabi Investment Council, the investment arm of the Government of Abu Dhabi. The banks shares are traded on the Abu Dhabi Securities Exchange. By the end of March 2015, excluding treasury shares, ADCBs market capitalization was AED 34 bn .