Posted
Ref: RP714-18928
Job description / Role
Company Description
Why work for Fairmont?
Fairmont Hotels & Resorts is a leading hospitality company dedicated to providing exceptional experiences to our customers. We pride ourselves on delivering outstanding service and creating memorable moments for our guests.
Job Description
- Develop the entertainment strategy and oversee the global entertainment programs and activities, including live performances, music events, and other related activities.
- Planning Events such as concerts, shows, performances, and other activities that will attract and entertain guests.
- Manage day-to-day activities of the Entertainment department & team.
- Booking and negotiating with performers, agents, and vendors to ensure the entertainment program is successful and profitable.
- Manage the entertainment budget and ensure that all events and activities are cost-effective and profitable.
- Supervise and coordinate the work of the entertainment team and ensure that they deliver the highest level of guest experience and satisfaction.
- Work with the marketing, PR and Social media teams to promote events, develop integrated campaigns and evaluate their success.
- Establish relationships with renowned artists, musicians, and performers to enhance the quality of the entertainment offerings.
- Develop and implement policies and procedures for the entertainment department and ensure that they comply with the Fairmont brand standards.
- Create global event calendar around key occasions in key destinations.
- Performance evaluation of the success of entertainment programs, analyzing feedback from key stakeholders, and making recommendations for improvements to enhance guest experience and profitability.
- Set the guidelines and strategy for the Entertainment and activation departments at hotel level
Requirements
Qualifications
- Typically requires 10+ years of total relevant work experience
- Direct experience in planning, execution, and portfolio management
- Previous experience working in a similar role within a large operation or reputable event global event company.
- Knowledge of the entertainment industry, trends, and emerging technologies is essential to keep the entertainment program relevant and competitive
- Adapt to changing circumstances, including unexpected challenges or opportunities, and adjust plans accordingly
- Excellent communication skills are essential for negotiating contracts, liaising with vendors and entertainers, and collaborating with other departments and stakeholders.
- Ability to lead and manage a team of professionals, including set designers, performers, and other staff.
- Ability to manage budgets and analyse financial reports is critical to ensure the profitability of the entertainment program.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.