Waiter/Waitress - Room Service

Job description / Role

Company Description <br><br>Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.<br><br>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.<br><br>With magnifique touches of French elegance interlaced throughout the hotel, we invite you to 'Live the French way' and indulge in excellence.<br><br>Job Description <br><br><br> - Read daily events, to acknowledge any VIP's arrivals.<br> - Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.<br> - Serve and clear food and beverage items in an unobtrusive and professional manner<br> - Ascertain guests' satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved<br> - Follow cash and credit card procedures according to the guidelines of the accounting department<br> - Ensure that work station is stocked with appropriate condiments at all times<br> - Report any guest comments regarding food and beverage to manager<br> - Learn and adhere to safety, sanitation and hygiene policies<br> - Maintain complete knowledge of all F&B services, outlets and hotel services/features<br> - Ensure that all service and storage areas are kept safe and clean.<br><br>Qualifications <br><br><br> - Minimum 1-year food and beverage serving experience<br> - Good communication and customer contact skills; good problem resolution skills<br> - Basic F&B product knowledge<br> - Team player with strong interpersonal skills and attention to detail<br><br>

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.