United Kingdom
03 - 05 Jun 2020 (3 days)
Course Type
Professional Training Course
Course Fee

Course Overview

Rapidly changing advances in technology and regulations alongside an empowered customer base demanding frictionless, low cost, omni-channel financial services create new challenges and opportunities for professionals in traditional financial services as well as those who now straddle the evolving digital divide. The need to explore, understand and build digital capabilities is greater than it has been in a generation. This programme provides participants with the opportunity to explore, understand and visualise the impact of emergent technologies, delivery mechanisms, and the impact of FinTechs and non-financial disruptors on the status quo of traditional business models within financial services.

Who should take this course

The course is designed to provide a comprehensive overview for executives working in, responsible for, or interested in changing banking models, FinTech partnerships, innovation, the impact of technology and regulation in retail and commercial banking, innovations in the way clients and customers access and interact with financial products and who is leading the charge in these areas. We delve into the reasons that these changes have occurred, who is driving this change, who is funding the growth and who is creating new propositions, be they challenger or incumbent. We also look at the future of this new world order and what it might look like in years to come.

Course content

It has fast become the norm for customers around the globe to demand, and expect, an approach where digital is not merely an additional feature but a fully integrated experience. Drawing on the latest case studies, data and examples, this programme prepares participants to deal with the challenges and take advantage of the opportunities posed by the changing business models in the digitised economy.

Topics include:

  • Understanding the value drivers
  • Exploring the frictionless customer experience
  • Understanding the tech powering digital and marketplace solutions
  • Organisation and optimisation
  • The importance of developing an ecosystem of partners
  • The Rise of APIs
  • Impact of Open Banking, GDPR and PSD2
  • Integrating Digital Identity solutions
  • Enterprise integration and shared digital services
  • Communicating the value proposition

About Course Provider

Welcome to Imperial College Business School, part of one of the world’s leading universities. Our elite status is recognised by our rare triple accreditation from The Association to Advance Collegiate Schools of Business (AACSB), Association of MBAs (AMBA) and European Quality Improvement System (EQUIS). We offer world renowned Postgraduate and Executive Education programmes as well as undergraduate studies for students from other disciplines. Our postgraduate offering includes MBA, Masters and Doctoral programmes as well as our recently launched Global MBA which offers a blended learning experience utilising innovative online teaching tools. By combining cutting-edge thinking and insight with new technology and a research-led approach, we are able to provide our students and staff with an inspirational environment with the aim of developing innovative solutions to real world issues.

Our position in central London, one of the world’s most important financial and cultural centres, continues to attract a high calibre of international students and staff which enhances the global learning experience. It also allows access to leading global organisations and industry experts, providing opportunities for high profile guest lectures and powerful corporate partnerships. Our continuously growing Alumni network currently has 12,000 members in over 125 countries.