Ref: QP275-5581

Job description / Role

Employment: Full Time

Job Description:
• Lead the Security Intelligence Centre managed services team and oversee the activities, ensuring quality services
• Provide technical guidance, deliver on SIC contractual commitments, and execute the enhancement initiatives
• Create processes, assess incident reports, develop / implement crisis communication plans and also responsible for hiring, training, and assessing staff
• Create compliance reports, support the audit process, measure SOC performance metrics, and report on security operations to business leaders.
• Design, implement, and measure relevant security and technology management critical success factors, key performance indicators, and metrics.

Requirements

Position Title: SIC Manager
Employment Type: Full Time
Salary: up to 48K SAR all-inclusive depending on experience and qualifications
Job Location: Riyadh, KSA

About the Client:
A provider of a complete range of advanced technology and managed services to the world's leading companies

Qualifications:
• Open to Arabic speakers
• 40 years old and below
• 12 to 15 years of experience
• Experience in Operations management as a CDC manager or SOC manager
• Previous experience in SP, vendor (like SABIC, Aramco, Al Rajhi, etc...) is a plus
• Exceptional operational rigor with extensive real-world experience in ITIL methodologies and frameworks for IT operations.
• Experience in designing, implementing, and measuring relevant security and technology management critical success factors, key performance indicators, and metrics.
• Ability to create shift schedules to ensure 24/7 coverage by support personnel.
• In-depth knowledge of modern security concepts and how to apply them.
• Experience in managing and maintaining relationships between end customers, vendors, and internal/external customers.
• Required Certifications (ITIL, CISSP, CISM, Togaf, Sabsa, CMMI)

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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