IT Executive

Job description / Role

To support the development for the current Dynamics CRM and GP instances
Contribute towards the implementation of new Dynamics CRM instances and enhancements to the current systems
Provide day to day support of the CRM platforms, focusing on user accessibility and usability
Support the development of the group wide Dynamics CRM platform
Support the development of the CRM’s third party vendor solutions
Provide high quality configuration of the CRMs using the out of the box functionality
Support development using the Microsoft .NET platform
Contribute to the design and ongoing maintenance of the Dynamics CRM platform
Support the management and integration of existing core systems with the CRM instances and Great Planes (GP)
Work closely with Business IT in understanding and interpreting the requirements of the business
Provide support & fault analysis liaising with others in the group where necessary
Liaise with partner developers
Develop own skills in line with the business requirements

Requirements

Minimum of two years’ experience with development in Microsoft Dynamics CRM v2011, 2013, 2015 or 2016 projects
Strong working knowledge of Dynamics CRM configuration and customization methodology
Workflows and basic plugins
An awareness of third party solutions
Good understanding of the Microsoft Office 365 environment and O365 products
Knowledge of integration protocols and web services SOAP, REST
Ability to turn business requirements into Dynamics CRM processes using the out of the box solution
Good interpersonal skills
Good spoken and written communication skills
Confident problem solving ability
Knowledge of project management methodology
Good knowledge of .net programming languages an advantage
SharePoint knowledge an advantage
Knowledge of Microsoft infrastructure an advantage

About the Company

The IHC was established by Law Number (6) of 2007. H.H Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai issued a new Law Number (1) of 2012 concerning the IHC.

Established by HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, the International Humanitarian City (IHC) is a non-profit, independent free-zone authority mandated to facilitate international humanitarian aid. The IHC is among the 28 entities that make up the Mohammed Bin Rashid Al Maktoum Global Initiatives, the largest development foundation in the Middle East. IHC puts Dubai’s expertise in transport, logistics and innovation at work, enabling aid agencies to reach victims of crises and alleviate the suffering of those who are scarred by hunger and poverty.