IT Support Executive

Job description / Role

- IT infrastructure design, implementation, and management (Server, wired/wireless network).
- Disaster Recovery site, backup implementation with data center for critical server roles.
- Manage and administer the e-mail platform & Active Directory.
- Revamping server room to the industry standards in a most possible way.
- Firewall management and administration for the campus.
- Managing and administration of the servers in the data center.
- Managing and administration of the centralized, standalone & cloud printers.
- Managing and administration of the biometrics attendance system and ID cards for staff and students.
- Establishing and managing a Virtual Private Network.
- Manage and administer Video conferencing platforms like Zoom/Google Meet/ Teams and their hardware.
- IP PBX management and administration.
- Plan, implement, and administer CRM (BITRIX) & LMS(Moodle) and other applications.
- Providing technical support and training for the IT personnel and staff.
- Managing IT Assets.
- Provide guidance and explain policies and procedures to staff and end-users.
- Manage website hosting.
- Must have knowledge of UI/UX & DevOps.

Salary:
AED 5,000 to 5,500 per month inclusive of fixed allowances.

Requirements

- Minimum 3-5 years of experience as an IT Support Executive in the education sector.
- Bachelor’s degree with MCSE/CCNA and three years of relevant experience in the education sector in UAE.
- Ability to work both independently and as part of a team.
- The ability to communicate and solve problems.
- Familiarity with all policies, procedures, and regulations related to the field of work.
- Analysis and reporting skills.
- Ability to manage resources effectively.
- The ability to plan, organize, and develop.
- Excellent command of English Communication.
- Team player with a positive outlook and a clear focus on quality assurance and customer satisfaction.
- MCSE, CCNA, Firewall & Security, CCTV, and IP PBX.

About the Company

Agile Consultants is a talent solutions company in Dubai that focuses on tapping into the complete potential of individuals and organisations. Our expert team of recruiters work closely with clients and candidates to ensure best results in terms of recruitment and successful placement in GCC, Middle East & Africa regions. Our specialities include but are not limited to Talent Sourcing, Executive Search, Niche Talent Acquisition, Head Hunting & C-Suite Hiring.

With over 20 years in the United Arab Emirates region, we have built a strong network of partners and affiliates, allowing us to assist job seekers and employers with the same passion.