EZE Computer Software House Careers
About EZE Computer Software House
EZE is operating in two major areas: IT Consultancy and IT operations.
CONSULTANCY
We provide consultancy in IT infrastructure.
Our specialties are
Network
Storage
Virtualization
Backup and (disaster) recovery
IT Security
Broad spectrum IT troubleshooting and optimization
What sets us apart is that our consultants are both heavy technical specialist but also have a broad knowledge from many years of working in diverse consultancy jobs. This makes design, troubleshooting and interoperations across systems, platforms and operating systems possible.
This ensures that when EZE consultants are hired there is no Silo thinking but we provide full solutions.
Conveniently based out of Dubai, we operate all over the world but our home marked is Europe, Middle East and Africa.
OPERATIONS
Our operations center is setup in Dubai Media City. From here we provide monitoring, service, support and it infrastructure operations 24/7 to clients around the world.
In most cases the clients own their own equipment and it is located at their own and/or at co-location facilities. We provide the monitoring and operations via VPN. EZE is taking responsibility running the systems, reporting to the client at regular intervals both on incidents, issues, fixes and documentation that we have held the agreed SLAs
Some of the services we provide:
Network, Storage and virtualization systems
Monitoring
Maintenance
Support
Development
Backup restore and disaster recovery operations
General it operations outsourcing
From the operations center we can provide 24/7 monitoring of your systems, 24/7 support or just business hours, depending on your needs. We always work against SLAs agreed with the customer and the statues are a natural part of the regular reporting.